How to Troubleshoot and Fix Missing Acronis Backup Plugin After Upgrading to Version 100

After upgrading or installing version 100, the Acronis backup plugin is missing for cPanel end-users.

– Acronis UI is getting broken in WHM

– Accessing Acronis backup in cPanel returns a HTTP 404 error.

Description
cPanel version 100 uses the new Jupiter theme as the default theme instead of paper_lantern. Issue is caused by recent UI changes in cPanel.

Workaround

Install a build with the fix manually:

1. Download cPanel plugin build 559 from here onto the server where the plugin needs to be updated

2. Manually update the installation by running command:

[root@nod]# rpm -Uvh acronis-backup-cpanel-1.7-559.el7.x86_64.rpm 

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